Fair Go Casino Legit
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Anyone who has visited Australia or has an Australian friend will know that even though they speak English, it does sometimes seem like the country does have a language all their own.
There is an extensive list of vocabulary and sayings that are native to the folks Down Under, and this includes the term “Fair Go.”
Fair Go has several meanings in the Australian slang, but the general definition is that everyone has the right to be treated the same, no matter their background or circumstance – everyone is given a “Fair Go.”
It seems that in the case of online casinos, this is no different, and this Australian-themed casino called Fair Go Casino has been launched to give their players the same VIP treatment.
About Fair Go Casino
Fair Go Casino is the latest release from the Deckmedia Group of casinos. Launched in 2017, Fair Go Casino has several sister casinos, including Red Stag Casino, Miami Club Casino, Spartan Slots Casino and Uptown Aces Casino. The group uses several different software suppliers to offer a different playing experience to their players.
Deckmedia has their casinos licensed in the country of Curacao. This gaming jurisdiction is the most popular amongst companies who are planning to accept U.S. players as Curacao doesn’t restrict their licensees from taking play from Americans. Also, having a license is usually a pre-requisite for many of the software companies and payment processors before they will sign a contract with a new online operator.
Who Can Play at Fair Go Casino
Although Fair Go casino is clearly themed to target players from Australia, I was pleasantly surprised to find out that the casino was not restricted to only players from that country. In fact, even though the currency at the tables defaults to Australian Dollars, the casino is more than willing to accept deposits in any currency.
As of June 1, 2017, Fair Go Casino opened their doors to U.S. players; before that date, Americans were able to create accounts but not deposit or play the games in the real money casino. It’s a good sign that they have cleared this up and now Fair Go Casino seems to accept players from all over the world. There is nothing on their website that outlines any restricted countries, so until we hear otherwise, you can assume that you are able to make a deposit at Fair Go unless you reside in the following U.S. states:
- Kentucky
- Louisiana
- Maryland
- Missouri
- New Jersey
- New York
- Washington
Software Suppliers
Of the many software partners that Deckmedia had to choose from for their Fair Go offering, they landed on Real Time Gaming. I am pleased to see this; RTG has some of the best software out there for casinos that operate in the “gray market.” The quality of their slots catalog is fantastic, and their development team has always worked hard to ensure that their games are on par or better than their competition.
The RTG games have all been designed to be very mobile friendly; the slots machines and table games I tested for the review of the Fair Go Casino all played quickly and with minimal lag if at all.
This is an area that RTG has spent a lot of focus on over the last two years, and you can see the results of all this effort.
The Good Stuff
Progressive Jackpots
If you are playing at a casino, whether live or online, you are essentially playing the same 15-20 games. One of the things that set some games apart is a jackpot that could make someone a much larger winner than just from the bet of the hand or the spin of the reel.
Fair Go Casino offers its players a whole host of progressive jackpot games in their casino lobby. These jackpot games are clearly labeled and have the running jackpot totals right in the thumbnail of each game. I personally like that I can find the games and the jackpots without much effort; they shouldn’t be hiding them for sure.
There are two different types of jackpots being offered at Fair Go Casino. First, there are jackpot games that only draw on the play from their own casino. You will notice that many of the jackpots are currently very small; this is due to the casino being new and not having that much play to date. The other progressive jackpots, which are much larger, are shared across the RTG network. For a Network Progressive, casinos must agree to be part of the pool, which allows them to have much larger prizes to promote, but does not guarantee one of their players will be the winner. (More on this to follow below…)
A Teaching Casino
One nice feature of the Fair Go casino lobby is that in List View when you click on a game, the basics on how to play that game are highlighted in a box to the right of the screen. While there are many places for you to learn about a new game (including a detailed set of Guides on our site), it’s nice to find that snapshot right in the lobby.
This may be the difference between you trying out a game or only sticking with the games you know.
The Bad Stuff
Missing some RTG Progressives
In conducting the Fair Go Casino review, as I do for all other casinos, I check the network progressive jackpots with other sources to ensure they are up to date. One thing I noticed while auditing the Fair Go slots is that a couple of the larger RTG Network progressive Jackpots were missing. This can be for a couple of reasons; either the casino chose not to contribute to a jackpot that high as the upfront cost was too high to buy in, or RTG won’t let their new licensees have access to a jackpot that many of their casinos have spent years contributing to.
In either case, if you were looking for the seven-figure jackpots that are featured in a couple of RTG games, sadly you will not find them at Fair Go Casino. Have no fear, the Megasaur jackpot is nearing $900,000 at the time of this review, and I think that would still be a pretty nice payoff, no?
The Ugly Stuff
Website Navigation
I spend the majority of my days doing research on the online gambling sites that I review. That means spending hours clicking around different casino websites looking at promotions, game selection and banking options amongst other things. I don’t have a lot of patience for a website that is cumbersome to navigate, and so the folks at Fair Go Casino have me in a bit of a pickle.
As much as I like a lot of what they are doing, they get a big red mark for a website that is built horribly. It seems like the lobby screen covers the main web pages and there is no way to get the lobby to disappear without bringing back the homepage. I double-checked this on two different browsers and had the same issue.
I hope that this is only a small glitch that I am seeing and not an ongoing problem; websites are easier than ever to build, so here’s hoping Fair Go fixes this sooner than later.
Game Selection
Table Games
The RTG Table Game suite is very robust and features a lot of games that are graphics-rich. Fair Go Casino delivers its players all of the standard casino table games, along with some of the lesser-known games. There is no reason for an online casino to hold back here; with no physical restraints, the casino can have as many tables of different games running as possible.
As with all the RTG casinos I review, I got sidetracked for quite some time playing their Pai Gow Poker game. I can’t place my finger exactly on why I play Pai Gow, but I do know that when I play it at an RTG casino like Fair Go Casino, I am going to find a rapid, very slick game which allowed me to get in lots of hands per hour.
Here are all the games you are able to find in the Fair Go Casino lobby:
- Baccarat
- Casino War
- Caribbean Stud Poker
- Red Dog
- Roulette
- European Blackjack
- Craps
- Let ‘Em Ride
- Pai Gow Poker
- Vegas Three Card Rummy
- Sic Bo
- Pontoon
- Blackjack with Perfect Pairs
- Caribbean 21
- Caribbean Hold’em Poker
- Face Up 21
- Match Play 21
- Super 21
- Texas Hold ‘Em Bonus Poker
- Tri Card Poker
Pokies (Slot Machines)
As I mentioned above, while some network progressive games are missing, the Fair Go Casino does host the majority of the RTG catalog of slots games. They offer games in 3 and 5 reel variants, as well as a couple of specialty pokies that offer a unique style of play than the traditional slots. There are also lots of slots at Fair Go that feature bonus games; I know that many players focus more on the bonus games these days than the actual spins of the reels!
Here’s what titles you can find at Fair Go Casino. Hopefully, you see some of your favorites on this list!
- Achilles
- Aladdin’s Wishes
- Aztecs Treasure Feature Guarantee
- Bubble
- Builder Beaver
- Caesar’s Empire
- Cash Bandits
- Count Spectacular
- Coyote Cash
- Crazy Vegas
- Crystal Waters
- Derby Dollars
- Diamond Dozen
- Double Ya Luck
- Dream Run
- Enchanted Garden
- Enchanted Garden II
- Eternal Love
- Food Fight!
- Football Frenzy
- Fruit Frenzy
- Fucanglong
- Ghost Ship
- God of Wealth
- Goldbeard
- Golden Lotus
- Green Light
- Hairway to Heaven
- Hen House
- High Fashion
- Hillbillies
- Hillbillies Cashola
- Jackpot Cleopatra’s Gold
- Jumping Beans
- Lion’s Lair
- Loch Ness Loot
- Lucha Libre
- Lucky 6
- Lucky 8
- Lucky Tiger
- Megaquarium
- Megasaur
- Mermaid Queen
- Mister Money
- Naughty or Nice: Spring Break
- Naughty or Nice?
- Ninja Star
- Nova 7s
- Ocean Oddities
- Orc vs. Elf
- Panda Magic
- PayDirt!
- Pirate Isle
- Polar Explorer
- Rain Dance
- Red Sands
- Regal Riches
- Return of the Rudolph
- Ronin
- Rudolph’s Revenge
- Samba Sunset
- Santastic!
- Secret Symbol
- Sevens and Stripes
- Shark School
- Small Fortune
- Snowmania
- Spirit of the Inca
- Super 6
- Sweet 16
- Texan Tycoon
- The Big Bopper
- The Elf Wars
- The Naughty List
- The Nice List
- The Three Stooges: Brideless Groom
- The Three Stooges II
- Tiger Treasures
- T-Rex
- Triple Twister
- Voodoo Magic
- Vulcan
- Wild Wizards
- Witch’s Brew
- Zhansh
Video Poker
Readers of my casino reviews for Legit Gambling Sites will know how much I love Video Poker. I have been known to spend multiple hours in sessions of play in Las Vegas casinos, and have spent time with those who play the game for a living to find out as many tips and tricks as I can to try to gain an edge on the game.
All the RTG casinos have the option of taking as many or as few variants of Video Poker for their casino; Fair Go Casino has chosen to take them all, which is music to my ears. RTG has always had an excellent stable of Video Poker games, and you can find all these titles in the Fair Go Casino lobby:
- Aces & Eights
- Double Jackpot
- All American
- Jacks or Better
- Bonus Deuces Wild
- Double Bonus
- Double Double Jackpot
- Sevens Wild
- Sevens Wild (multi-play)
- Pick ‘Em Poker
- Loose Deuces (multi-play)
- Loose Deuces
- Bonus Deuces Wild (multi-play)
- Double Jackpot (multi-play)
- Double Double Bonus (multi-play)
- Double Double Bonus
- Double Double Jackpot (multi-play)
- Deuces Wild (multi-play)
- Deuces Wild
- Aces & Eights (multi-play)
- Double Bonus (multi-play)
- Joker Poker
- Joker Poker (multi-play)
- All American (multi-play)
- Bonus Poker Deluxe
- Bonus Poker Deluxe (multi-play)
- Jacks or Better (multi-play)
Specialty Games
There aren’t too many Specialty games available at Fair Go Casino; this isn’t RTG’s focus, and if I am being honest, I am totally fine with that. I would much rather have their developers working on more slots and table game variants than any extra scratch games, etc.
Here are the specialty games offered at Fair Go Casino:
- Scratch Cards
- Bingo
- Keno
Promotions
One area where having the experience of a series of other partner brands can help a casino is in marketing. Having run casinos for many years, the Deckmedia group likely have a lot of data to justify which promotions work and which don’t work for individual players and markets. You can see that they have applied this experience to the promotions at Fair Go Casino.
Free Chip Promotion
There is a Free Chip promotion available, but it isn’t listed on their site. When you create an account, you will receive an email with a unique code to enter to receive this $5 Free Chip. Of course, this free play comes with a whole host of restrictions, but I like using free chips to test out the games I like to play, and this case was no different.
Welcome Bonus
Fair Go Casino has a Welcome offer that will give all of its players a…well, it will give them all a fair go. The Welcome Deposit bonus is split over your first 5 deposits at the casino. Each of these deposits qualifies for a 100% bonus up to $200. I like these types of bonuses as they not only reward players who make smaller deposits but also they don’t discard you after you make your first deposit; you are considered a new player for four more deposits.
Ongoing Promotions
There are a series of different ongoing promotions at Fair Go Casino. Some of these promotions are good for one day of the week, such as Fair Fridays, and others are mobile-only bonuses, which are unlocked when the casino recognizes that you are playing from a mobile device.
Fair Go Casino also has a cashback promotion that entitles players to 25% Instant Cashback on their last deposit. To receive this bonus, you must have played your balance down to a maximum of $1, and you need to contact their support team to request the cashback. Once the agent confirms the information, you will see the rebate in your balance so you can go right back and give the games another shot.
The promotions are always changing at Fair Go Casino (which is a good thing), so to see the latest offers, you should go check out their Promotions page.
Banking
Banking options at Fair Go Casino are pretty straight forward. Minimum deposits are $20 and all the deposits, no matter what currency, will be converted and listed in Australian Dollars in your balance and also when playing at the tables.
I haven’t noticed many payment issues at all with the Deckmedia casinos I have reviewed in the past, so I am hopeful this trend will continue with the withdrawals made by Fair Go Casino players.
Deposit Methods
- Visa
- MasterCard
- Neosurf
- Visa
- Bank Transfer
- Bitcoin
Withdrawal Methods
- Visa
- MasterCard
- Neosurf
- Visa
- Bank Transfer
- Bitcoin
Comp Program
It wasn’t easy to find, but there is a comp program available at Fair Go Casino. The terms are pretty straightforward – you can earn one point for every $10 wagered. Points have a value of 1 cent and can be redeemed in increments of 100. It is always my recommendation that players redeem the points as soon as you reach the minimum number needed to cash them in; there is no sense leaving them sitting in your account.
VIP Program
At the time of writing this review, there does not seem to be a VIP program at Fair Go Casino.
Now, there could very well be a program that the casino offers and manages behind the scenes based on your play, but as for an outline of what the benefits are of loyalty, there is nothing on their website.
Customer Service
The Deckmedia Group of casinos have had good reviews when it comes to their Customer Service; I have never had any issues when trying to access them if I wanted a question answered. When it comes to Fair Go Casino, you can access their Customer Service team via email, live chat and by telephone.
However, if you aren’t residing in Australia, you will need to dial an international line to reach the casino (ugh) so I would recommend you use the Live Chat option for a zero-cost, real-time discussion with their Customer Service agents.
Would I Play at Fair Go Casino?
Seeing all the references to Australia brings back a lot of great memories of my trips to that country in my youth; that alone would drive me to want to play at Fair Go Casino. Having said that, I appreciate the backing of the Deckmedia Group, and I am a big fan of the Real Time Gaming casino platform. While I am not thrilled to see that some of the largest RTG progressives are missing, I totally understand why they might be, and that isn’t stopping me from taking some of my money right to the Fair Go tables. I would recommend you give these folks a try and hopefully, you will get the “fair go” that they claim to be offering.
This review was made by: LegitGamblingSites.com Rating: 3.7 out of 5
This review was made by: LegitGamblingSites.com Rating: 4.8 out of 5
Fair Go Casino is the new kid on the block in the online casino industry. It made a grand entrance in 2017 as one of the casinos owned and operated by the American brand, Deck Media N.V. Casinos. Deck Media N.V. Ltd is a reputable brand in the casino business with other Fair Go sister casinos such as Red Stag, Miami Club and Uptown Aces etc under its operation.
All its sister casinos are known for fair play and transparency. Having the backing of this respectable operator brought a lot of credibility to Fair Go casino. But Fair Go needs more than the reputation of Deck Media to make it in the industry.
New casinos are treated with caution and gamers are often wary of playing with them since they are yet to prove their mettle. Having the backing of an industry leader does not erase the cynicism.
That is why most players are asking, is Fair Go casino legit?
This Fair Go casino review is all the guideline you need to determine if you can comfortably play at this online casino and also shows you all the Fair Go Casino sister sites.
Is Fair Go Casino Scam?
Fair Go Casino was launched with Australian players in mind. Players from other jurisdictions can open an account, but it is predominantly for the Australian audience. The default currency at Fair Go casino is Australian Dollars. However, the casino accepts deposits in other currencies.
Before one can emphatically say Fair Go casino is legit or scam, they have to consider player complaints, license, and withdrawal and win limits, customer support quality, and other factors. Some of the factors why people believe Fair Go casino is legit are:
Banking security
The SSL encryption technology used by Fair Go protects customer details and all transactions made on the site. All payments from this website are executed swiftly with the highest standards of safety.
Transactions are made through e-wallets, bank transfer and credit cards. The approved banking solutions include:
- PaySafeCard
- Bank wire transfer
- Skrill
- ecoPayz
- Neteller
- MasterCard
- Bitcoin
- Visa
- MoneyGram
- Neosurf
Fair Go Sister Casinos
There are so many other casinos like Fair Go you may also try out. These group of casinos are known as Fair Go Casino sister sites. The reason they are called Fair Go sister casinos is that they share similar games, features, bonuses and even management.
Below are the Fair Go sister casinos:
- SlotsCapital.com
Customer service
Every online casino requires a competent and friendly customer service team that is always on the ground to answer their players’ questions. Fair Go casino offers adequate customer service. They recently included a 24/7 support team.
They are reachable via email, telephone or via live chat. The most effective channel of communication is the live chat. The default language for customer support is in English and the support line is toll-free for Australian residents. This is because the casino is tailored to the needs of Aussies. Calls from outside Australia incur fees.
Reputable software provider
Real-Time Gaming (RTG) provides the software behind the new casino site. RTG is known for the impressive quality of their software and speed. RTG provides games with reliable formats which use quality themes and graphics to ensure unique gaming experience. The software is compatible with all popular operating systems such as Windows, Macintosh and Linux.
The instant play feature is great for players who are reluctant about downloading third-party software into their devices or those whose device lack memory space.
RTG runs effortlessly on browsers such as Mozilla, Chrome, Opera, Safari and Internet Explorer. Players have to activate their browser’s Adobe Flash Add-on before loading the game. It requires the latest flash version to have a hassle-free experience.
Wide variety of games
Fair Go has a diverse range of games, providing versatile options to the players. It is a haven for players who enjoy slot games, progressive jackpots, table games and video poker. There are fun speciality games with scratch cards and Keno as well as different machines with both single-hand and multi-hand formats.
- Blackjack
- Roulette
- 3 card rummy
- Craps
- Baccarat
- Poker
- Speciality games
Fair Go also offers its players free play mode on their games. They get to play their favourite for free without having to log into their accounts.
Great gaming experience
Despite being a new operator in the industry, Fair Go has amassed credibility through word of mouth because of the great experience they offer. There are several positive Fair Go casino reviews on gambling sites which have skyrocketed its popularity. Fair Go also promotes responsible gambling by allowing players to choose their daily or monthly limits. They give compulsive players the option of temporary or permanent self-exclusion.
Promotional deals and bonuses
Fair Go Casino offers lucrative bonuses to both old and existing players. There are generous incentives for new players as well as loyalty points and VIP packages for existing players. Newly registered players receive a welcome bonus of up to $1000. The money is spread throughout five separate bonuses for deposits worth up to $200. A minimum of $30 deposit triggers the bonus.
All deposit bonuses on Fair Go are cashable. Whenever you pay for real money, you earn valuable Comp Points which can be saved up and exchanged for real cash. The number of Comp Points received depends on the player’s VIP status. The VIP status has a lot of perks including:
- Personalised bonuses
- Dedicated personal host
- 40% cashback
All these are designed for players to enjoy their gaming experience and maximise their wins. Fair Go also offers daily, monthly and weekly promotions.
Variable staking levels
Fair Go casino offers variable staking options for their players. Most online casinos have only high stake games available, forcing players to stake more than they would have. Fair Go Casino gives its players the choice to fully adjust the stakes levels they play for. You have the freedom to play for as high or as low as you want.
Shortcomings of Fair Go Casino
This Fair Go Casino review is also aimed at pointing out the failings of Fair Go Casino. Below are the reasons some players may consider Fair Go casino scam.
Only instant play available for both mobile and PC
Fair Go Casino Legit Website
Fair Go casino is yet to catch up with the other online casinos in this regard. There is no provision for downloading the software in PC. The player can only access the page via instant play. Likewise, there is no available mobile app for Fair Go casino site. Mobile users access the site only through browsers.
Restricted in several countries
Fair Go is restricted in several countries. Also, residents of certain countries are excluded from the promotional deals at Fair Go. They are unable to claim no-deposit bonuses. They include:
- United States
- United Kingdom
- Hungary
- Russia
- Poland
- Brazil
- Israel
- Virgin Islands
- US Minor Outlying Islands
- US Miscellaneous Pacific Islands
- South Africa
No transparency
Fair Go Casino does not offer its players a Return to Player (RTP) for their games. The RTP percentage refers to a measure of a percentage of stakes a game returns to players. Unlike Fair Go, most credible online casinos offer RTP. They also do not make use of Random Number Generator (RNG).
Limited games
Fair Go makes use of a single developer. This means it has a limited range of games, offering less than 200 as opposed to 500 or 600 obtainable in other online casinos. Their mobile players can only access 75 games.
Also, their collection of progressive jackpot games only has three games. This is disappointing for an online casino. There are no live games.
Bogus promos and bonuses
The wagering requirement for all bonuses is extremely high, standing at 60 times the bonus amount. The playthrough requirements are 30 times the deposit amount plus the total bonus. This is quite excessive when compared to other online gambling platforms and makes the welcome bonus redundant. Bonus codes are required before any of their offers can be redeemed.
Fair Go Casino Legit Account
Poor customer service
Players often complain of slow response to their complaints. Email responses take as long as 6 days while live chat responses take as long as 3 days for even Australian residents. Their customer service representatives often give information different from what is obtainable on the site. This means Fair Go is giving out wrong information.
No standard license or regulation
Fair Go Casino does not display any licensing information on their site. Like other Deck Media casinos, it is licensed for performing gaming operations under the Government of Curacao. However, the business licence issued by the Government of Curacao to Deck Media does not provide any form of protection to players.
Limited banking option
Unlike other older casinos owned and run by Deck Media, Fair Go has much fewer banking options available for their players. Most deposit options are not available for withdrawal making payouts a nightmare.
Issues with payouts
There have been reports of Fair Go seizing 5-figure winnings of players without letting them know. They often try to find legitimate reasons to not play high-winning players and when they fail, they try to justify their behaviour by viewing the wins as bonus terms. This has earned it a blacklist in several sites. Payouts take up to 15 days or more.
Conclusion
So, the answer is, yes, Fair Go Casino is legit. Thanks to its parent company, Fair Go casino garnered public acceptance less than two years after its launch.
However, it has done little to maintain a sparkling reputation. They are known to keep the money when the player loses and when the player still wins, they refuse to pay.
Fair Go Casino is not a scam. However, double-check terms of promotions before playing at Fair Go Casino